Mobile devices can store sensitive data even after a factory reset. Here's what secure mobile device data destruction involves and why it matters.
Mobile devices, smartphones, tablets, and mobile workstations, present unique data destruction challenges compared to traditional computers. They typically do not contain conventional hard drives; instead, data is stored on NAND flash memory chips that behave differently from magnetic media. Factory resets and 'wipe' functions built into mobile operating systems do not actually erase the underlying flash memory, they typically just delete the encryption keys and file system tables, leaving the raw data on the flash chips in a form recoverable by specialized forensic tools.
Mobile devices can contain corporate email, customer records, and authentication credentials. Ask about secure software wiping suited to the device or physical destruction, and request records of the method used. If a device is damaged or cannot be wiped, discuss physical destruction with the provider.
Mobile device data destruction may involve software wiping with verification reports or physical shredding. For businesses with high volumes of mobile devices, from BYOD program retirements, company phone upgrades, or mobile POS terminal replacements, ask providers about consolidated records listing each device by IMEI or serial number. Contact Chicago Lamp Recycling at 866-770-2650 to discuss mobile device destruction for your organization.
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